If you have any questions, our online store customer service will be happy to assist you. We will reply to you as soon as possible within 24 hours (working days)
We recommend that you read the FAQ section where you will find answers to frequently asked questions.
1. HOW TO MAKE A COMPLAINT
The Customer may submit a complaint within 2 years from the date of purchase.
2. ONLINE FORM
To submit a complaint, please fill out the online form below. Product can also be delivered to any sales showroom.
3. PRODUCT SHIPMENT
Packed product will be collected by a courier within 2 working days. Transport costs are covered by the seller.
4. COMPLAINT PROCESS
Your complaint will be considered within 14 days from the date of filing the complaint. The decision will be e-mailed to you.
To find out more about exchange policy, please go to terms & conditions..