Privacy policy

        Using WITTCHEN online store

        All the Internet Users using WITTCHEN online store will remain anonymous until they decide otherwise. Any information the store receives about the Internet Users stems from general internet connection rules, i.e. information contained in the system logs, such as an IP address, and this information shall be used by WITTCHEN online store for technical purposes connected with server administration. Aside from that, IP addresses are used to collect general statistical demographic information (e.g. about the region from which the connection is made). Such information is entirely safe for the User and guarantees their complete anonymity.

        Order processing in WITTCHEN online store

        An Internet User who decides to make a purchase becomes a Customer of WITTCHEN online store. While ordering products in WITTCHEN online store the Customer registers in the store and agrees for WITTCHEN to gather and process their personal data specified in the registration form within the meaning of the Polish Personal Data Protection Act of 29 August 1997 (Journal of Laws of 2002 no. 101 item 926, as amended) exclusively for the purpose of: order processing (sale agreement), issuance of sales document, and shipment of goods. The data provided by the Customer will not be transferred or sold to any third parties. A Customer who has registered in WITTCHEN online store shall have the right to access, modify and demand deletion of their personal data.

        Subscribing to newsletters in WITTCHEN online store

        A User who decides to subscribe to WITTCHEN online store newsletter agrees to receive marketing materials transmitted electronically (under Article 8(1) of the Polish Electronic Service Provision Act of 18 July 2002, Journal of Laws of 2002, no. 144, item 1204).

        The newsletter is a free-of-charge service whose aim is to notify the subscribing Users about any new products, special offers, sales, competitions, events, collections and providing any other information connected with the operation of WITTCHEN online store through a periodically sent e-mail containing materials selected by the editing team. The User confirms their subscription to the newsletter by clicking on the link received in the e-mail sent to the e-mail address they had specified or by checking the respective consent box during the WITTCHEN online store registration process, which means that the User agrees to receive the free newsletter. WITTCHEN online store shall not communicate nor sell the e-mail address received to any third parties. The User has the right to cancel their newsletter subscription at any time. They can do this by clicking on the “unsubscribe” link at the bottom of every e-mail. The User’s e-mail account is deleted from the address database immediately, which is signalled by a message confirming the operation.

        WITTCHEN online store reserves the right to use the newsletter to send advertisements and commercial information within the meaning of the Polish Electronic Service Provision Act of 18 July 2002 (Journal of Laws of 2002, no. 144, item 1204) to the User’s e-mail account; to temporarily deactivate the newsletter service, if necessary for technical reasons (e.g. system maintenance, modifications or repair); to completely cancel the newsletter service without any cause, having first notified its users of that fact; to delete any account of any User who has breached the WITTCHEN Online store Terms & Conditions or the law applicable in Poland or whose actions interfere with uninterrupted using of the service by other users.


        WITTCHEN online store uses cookies to gather information connected with website use by a Customer or other natural person.

        Cookies are IT data, in particular small text files, saved and stored on the devices used by the website user or the Customer to access the website, which enable us to:
        • Keep the Customer logged in, and, as a result the Customer is not required to re-enter the login and password on every subsite;
        • Adapt and optimise the website to the needs of the Customers and other individuals using the website;
        • Create subsite traffic statistics;
        • Personalise marketing communications;
        • Ensure the security and reliability of the website operation.

        The website uses session cookies, which are deleted once the browser window is closed, as well as persistent cookies, saved on the devices used by the user/Customer to access the website at certain times.

        The website user or the Customer may at any time change cookie settings on their own by defining the conditions of their storage and Cookie access to the User's Device. The User can make the changes to settings referred to in the previous sentence through web browser settings or through service configuration. These settings may be modified in particular in such a way as to block automatic cookie management in the web browser settings or to report any cookies being saved on the User’s device. For more details on how to manage cookies see the software (web browser) settings.

        The User may delete cookies at any time using the available functions of their web browser.

        Limiting cookies may affect some of the functionalities available on the Store’s website.

        The Store also uses cookies included by the Company’s partners, which permit personalisation of advertising and determination the effect thereof.

        The Store may use the RTB Personalised Retargeting. The User is able to unsubscribe from the retargeting at
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