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  1. Orders are processed only on weekdays. Orders placed on Saturdays, Sundays and Bank Holidays are carried out first next working day.
  2. Order processing can take from 24 hours up to 7 days and depends on availability of goods in warehouses.
    Information on delivery time is available in the product chart, e-mail notifications and when order is being placed.
  3. Orders are dispatched via:
    • DPD couriers
    • InPost couriers
    • DHL POP
    • Inpost couriers that deliver to InPost Parcel Lockers
  4. Delivery service is available for European addresses to the countries listed below: Austria, Belgium, France, Spain, Netherlands, Italy, Czech Republic.
  5. We add delivery costs to the order value. Delivery is free for orders exceeding the amount specified in below table, made in a single transaction online at https://www.wittchen.com
  6. Customer who notices any sign of damage to a packaging on delivery should comply with relevant provisions of the Act of 23 July 2003. Postal Law.
Delivery costs
Delivery options Prepayment Cost COD Cost Free delivery
DPD courier 14,50 PLN 15,50 PLN for orders over 250 PLN
InPost courier 14,50 PLN 15,50 PLN for orders over 250 PLN
DHL POP 11,90 PLN 13,50 PLN for orders over 250 PLN
InPost Parcel Locker 15,90 PLN 19,90 PLN for orders over 250 PLN
Click & Collect 0 PLN N/A FREE
European delivery 45 PLN N/A -
Delivery options
DPD courier
InPost courier
InPost Parcel Locker
Click & Collect
European delivery
Prepayment Cost
14,50 PLN
14,50 PLN
14,50 PLN
15,90 PLN
45 PLN
COD Cost
15,50 PLN
15,50 PLN
15,50 PLN
19,90 PLN
Free delivery
for orders over 250 PLN
for orders over 250 PLN
for orders over 250 PLN
for orders over 250 PLN