- Orders are processed only on weekdays. Orders placed on Saturdays, Sundays and Bank Holidays are carried out first next working day.
- Order processing can take from 24 hours up to 7 days and depends on availability of goods in warehouses.
Information on delivery time is available in the product chart, e-mail notifications and when order is being placed.
- Orders are dispatched via:
- DPD and DHL couriers
- Inpost couriers that deliver to InPost Parcel Lockers
- Polish Post (Pocztex Ekspres 24 courier)
- X-press couriers – same day delivery between 6 PM and 10 PM for orders placed before 3 pm Monday – Friday. Available only in Warsaw’s urban area.
The delivery takes place within 24 hours only on weekdays.
- Delivery service is available for European addresses to the countries listed below: Austria, Belgium, France, Spain, Netherlands, Italy, Czech Republic,
- We add delivery costs to the order value. Delivery is free for orders exceeding the amount specified in below table, made in a single transaction online at https://www.wittchen.com
- Customer who notices any sign of damage to a packaging on delivery should comply with relevant provisions of the Act of 23 July 2003. Postal Law.
|Delivery options||Cost||COD Cost||Free delivery|
|DPD courier||10,50 PLN||15,50 PLN||for orders over 200 PLN|
|DHL courier||14,50 PLN||19,50 PLN||for orders over 200 PLN|
|InPost Parcel Locker||10,50 PLN||15,50 PLN||for orders over 200 PLN|
|Click & Collect||0 PLN||N/A||FREE|
|European delivery||45 PLN||N/A||-|